Job Details

The Business Development Manager is responsible for hands-on execution of outside sales activities that deliver sustainable growth within the Great Lakes platform. Refreshment Solutions are designed to help our clients build morale, retain superior talent, and increase productivity.

The primary focus for this sales position will be to build relationships with the right clients and work with them to engage in a partnership under the right terms. The individual must be self-sufficient, creative, extremely focused, and have resilience with a positive attitude.

WHAT IMPACT YOU'LL MAKE:

● Business Development: Generate new business through networking, social media, cold calling, internet resources, targeting specific competitor clients, and actively following through with leads. Research, identify opportunities and network within the field. Understand account profitability and how decisions made with each client to impact our business. Determine the best offering for the client after assessing their needs.

● Method: Utilize Continental's sales funnel to maximize opportunities with efficiency and strategy (see attached sales funnel).

● Sales: Meet or exceed sales objectives while delivering outstanding and comprehensive service to clients throughout the sales process. Understand client pain objectives and create solutions that will help them to achieve their goals.

● Client Transition Support: Maintain strong internal relationships and communication prior to and during the sales process to ensure seamless transition of those clients to the operations team post-sale. Document all pertinent information from clients and relay to necessary individuals. Facilitate the implementation of select services by partnering with Construction Management, Marketing, RSG Analytics, Business Development Analytics and Operations to develop a comprehensive offering.

● Administrative Responsibilities: Compliance in utilizing our SOP processes to include maintaining an accurate pipeline via CRM (Salesforce) and Smartsheets. Leveraging sales tools including the LinkedIn platform, and ZoomInfo to build new leads and opportunities. Schedule and participate in interactive meetings with support departments to achieve results.

● Continuous Improvement: Be a catalyst for continuous improvement. Identify opportunities and ensure that current tools and resources are used effectively. Leverage relationships and expand capabilities to respond to ever changing market demands. Evaluate programs and initiatives. Consult with business leaders; soliciting feedback, evaluating needs, and applying solutions. Respect company policies and procedures while executing core responsibilities and introducing new solutions.

WHO YOU ARE

● Bachelor's degree preferred in sales, business marketing or similar. Equivalent work experience in the refreshments or contract management industry preferred. Preferably with one of the Top 50 Food Service Management organizations or coffee, vending, food and beverage or related industries.

● Five years sales experience required, hospitality and/or foodservice strongly preferred.

● Results oriented and flexible; takes action as soon as need arises and can demonstrate positive results; steadily follows through on tasks; able to find a balance between the business requirements and meeting client requests; absorbs new information quickly and translates key points into positive outcomes.

● Has a passion for sales and is skilled in needed areas; good at visualizing how to meet customer needs and package the offerings that best meet their requirements. Demonstrated ability to engage and sell proactively, gaining buy-in, respect, trust, and accountability to achieve goals.

● High energy level; has demonstrated resilience, endurance and persistence throughout career.

● Can-do attitude; stays positive, even in the face of adversity; sets right tone for others. Collaborative in work style with others both inside and outside organization; respectful of what others can contribute.

● Places high importance on building and maintaining trust; has a long-range perspective with relationship development; believes in and routinely practices direct and honest communication; actively shares information openly with those who need to know; seeks collaborative resolution of issues; seeks others' points of view and encourages independent thought; listens well.

● Personal values align with the company's values and culture; treats people with respect and consistency; trustworthy; highly ethical; appreciates and engages in creativity and forward thinking; takes long-range view.

● Strong proficiency with electronic communication, Microsoft Office Suite, and related systems used in the industry.

Physical Demands

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

WHAT YOU'LL ENJOY

We are Curious.

Bold, original thinking, and an innate curiosity for what's new and next drives us to shake things up and make them remarkable.

We are Welcoming.

Approachable and engaging. Invested in teamwork, collaboration, and engaging our guests with the utmost personal attention. It's all about making everyone feel welcome and appreciated.

We Dream Big.

We embrace our adventure, individually and collectively. By being proactive and continuously striving for more, we consistently create value, while paving our path for personal and professional growth.

Company Offerings

We prioritize the health, wellness and work-life balance of our associates and designed our comprehensive compensation packages to reflect that. Full-time associates are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Employees can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.

To ensure we protect our team members and the integrity of our company, all associates are required to go through a background check prior to starting with the company. The background check will include validation of information supplied on the application, criminal history, and drug screening. Depending on the nature of the position, additional checks such as driving history, physical ability, or credit check may also be required.

Continental offers a highly competitive compensation package.

Continental is proud to be an Equal Opportunity Employer.