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Job Details

Director of Production Operations

  2025-03-30     Confidential Careers     Columbus,OH  
Description:

*Company information will be shared with qualified candidates. Company is headquartered in Columbus, OH but has multiple branches in the US. Company is ~100M and poised for significant growth the next 5 years.


About the Role:

The Director of Production will play a critical role in overseeing and optimizing all aspects of our production at residential and commercial customer sites to improve profitability and customer experience, ensuring efficiency, quality, and scalability as we pursue growth. This position will be responsible for developing and implementing operational strategies, managing key performance indicators, and leading a team of dedicated professionals to achieve our business objectives. Reporting directly to the COO, the VP Production will work closely with our leadership team to drive efficiency and innovation.


Responsibilities:

  • Develop and execute operational strategies to improve customer experience and Company profitability.
  • Oversee day-to-day operations, including production, logistics, supply chain, and customer service.
  • Implement best practices and process improvements to enhance operational efficiency and effectiveness and to reduce costs for scalability.
  • Monitor production performance metrics and KPIs, identifying areas for improvement and implementing corrective actions as needed.
  • Lead, mentor, and develop a high-performing operations team, fostering a culture of collaboration, accountability and continuous improvement.
  • Collaborate with other departments, including sales, marketing, finance, and human resources, to align operational objectives with overall business goals.
  • Ensure compliance with industry regulations, safety standards, and company policies.
  • Identify and mitigate operational risks, implementing proactive solutions to address potential challenges.
  • Drive innovation and technology adoption to enhance operational capabilities and customer experience.
  • Assist with addressing and resolving any operational issues or customer complaints promptly and effectively.
  • Monitor market trends and competitor activities to stay ahead of industry developments and opportunities.


Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or a related field; MBA, advanced degree, or comparable experience preferred.
  • Proven experience in a senior operations leadership role, preferably within the roofing, construction industry, or other industry that would be relatable.
  • Strong understanding of continuous improvement, operational processes, supply chain management, and logistics.
  • Demonstrated ability to develop and implement operational strategies that drive growth and efficiency.
  • Excellent leadership and team management skills, with a track record of building and leading high-performing teams.
  • Strong analytical, problem-solving, and decision-making abilities, with a focus on data-driven decision-making.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
  • Knowledge of industry regulations, safety standards, and best practices.
  • Proficiency in using technology and software tools to enhance operational processes.


Compensation and Benefits:

A competitive 6-figure compensation, equity, and benefits package will be offered, commensurate with experience and qualifications.


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