Job Details

SUMMARY

The Program Director is responsible for service coordination, marketing, direct services, and clinical documentation and outcomes for the Day Treatment Program. Daily duties include but are not limited to supervision of department personnel, staff training and development, and ensuring that clinical staff are meeting service and clinical documentation requirements as determined by the agency licensure and certification rules and requirements.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure that the Agency's mission, vision, and core values are consistently incorporated into the treatment services provided.
• Contribute to creating a welcoming and inclusive environment for our clients, colleagues, and community partners from diverse backgrounds and experiences.
• Integrate principles of Trauma Informed Care in all aspects of work.
• Ensure that the department fully embraces Trauma Informed Care by maintaining representation in all workgroups.
• Be sensitive to the children's culture and socioeconomic characteristics that deliver the best possible care to the youth and families served.
• Ensure that staff are meeting clinical documentation and service requirements as determined by the agency and licensure and certification rules and requirements.
• Develop clinical treatment protocols and monitor all identified services to ensure clinical protocols are met.
• Be responsible for the provision of quality and effective clinical services. Complete quality assurance/improvement plan activities.
• Represent the agency and clinical services in agency and/or community meetings as determined by the Chief Clinical Operations.
• Provide continuity of treatment services across all programs within a continuum of care.
• Coordinate marketing and networking activities with internal and external sources for clinical services.
• Coordinate internal and external referrals and internal transfers for services.
• Participate in research and assist with grant writing. Collaborate with Leadership and outside grant funders regarding program needs.
• Monitor service delivery/capacity to ensure maximization of resources.
• Participate in trainings, presentations, and review publications that are relevant to the program.
• Monitor program's KPIs to assure that performance goals are met.
• Monitor team/service budget(s) and ensure revenue and expenses are within the Agency's budget, as determined by President/CEO and Fiscal staff.
• Be responsible and accountable for developing and meeting Agency Strategic Plan goals.
• Write annual reports and respond to Requests for Proposals (RFP) as appropriate.
• Hire, train, develop, and supervise program staff. Ensure best practices for effective performance management and training are implemented and utilized in order to maximize productivity, develop talent, manage retention, and meet program goals.
• Create and maintain a culture that values employees and promotes employee wellness and self-care.
• Be responsible for the administrative functions of the program to include but not limited to verification and accuracy of employee timesheets, expense reports, and purchase orders.
• Perform all other duties as required.

SUPERVISORY RESPONSIBILITIES

• Provide day-to-day supervision of clinical and administrative staff.

EDUCATION & EXPERIENCE

• Master's degree in Social Work, Clinical Psychology, Counseling, or related area of Human Services required.
• Current licensure or License eligible in the state of Ohio (LISW, LPCC or Ph.D.) is required.
• Rendering Provider Number required based on level of licensure. Provider Identification (NPI) required.
• Minimum two years of experience providing relevant mental health services to children birth through 18 years.
• Minimum five years of supervisory experience.
• Valid Driver's license and proof of Auto Liability Insurance coverage required.

Communication Skills: Highly developed interpersonal, oral, and written communication skills. Ability to communicate significance of bottom-line results and components of results. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community. Ability to effectively present information to Executive and employee teams as well as regulatory agencies and service providers. Ability to communicate effectively with agency employees.

Mathematical Skills: Requires high mathematical and accounting skills involving statistics, ratios, probability, fractions, and geometry. Skills required are those consistent with an accounting background with an emphasis on financial analysis and managerial accounting.

Technical Skills: Proficiency with MS Windows and Outlook. Basic knowledge of data collection, analysis, and database programs.

Reasoning Ability: Exceptional ability and interest to analyze situations perceptively and to render decisions without undue delay. Ability to manage multiple tasks, discern relative priorities, delegate effectively, and assure timely completion of tasks. Ability to organize and manage multiple priorities. Ability to build strong bonds with employees and managers to foster open, honest, and candid communication. Ability to manage change in an organization reengineering its culture and approach to workload management. Ability to create and maintain the highest levels of confidentiality when dealing with employee and/or client information, SVFC proprietary information, and sensitive situations. Ability to work and contribute as a member of a team.

Physical Demands: Requires prolonged sitting, frequent standing, bending, stooping, and occasional lifting up to 25 pounds. Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed. Requires ability to work under stressful conditions and to work irregular hours.

Work Environment: Moderate noise level with the potential to experience loud verbal or displayed outbursts from potentially distressed children seeking treatment. Work may be stressful at times.