Job Details

Job Description - Engagement Director (078473)

Engagement Director - 078473

Responsibilities:

• Managing the whole engagement with customer involving Capgemini & Partner.
• Build, Execute and Manage project plans.
• Coordinating with various business groups to ensure that all SME sessions are happening on time.
• Coordinating the Amazon and Capgemini teams to ensure that all phase planned deliverables are being timely delivered.
• Generating weekly status reports for the leadership & monthly reports for Steering committee.
• Ensuring the compliance of security and legal needs of the project.

Required Skills:

• Experienced in managing Technical / transformation projects.
• Highly skilled with 7 years of experience in planning and project management.
• Excellent oral and written communication skills.
• Minimum of 5 - 7 years experience with contact center projects.
• Skilled in making presentations, reports and documents as per project needs.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Healthcare including dental, vision, mental health, and well-being programs.
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan.
• Paid time off and paid holidays.
• Paid parental leave.
• Family building benefits like adoption assistance, surrogacy, and cryopreservation.
• Social well-being benefits like subsidized back-up child/elder care and tutoring.
• Mentoring, coaching and learning programs.

Company Overview

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.