Job Details

Columbus Crew is seeking a Membership Services Representative to ensure a positive overall fan experience and maintain season ticket memberships through the teams passionate members and supporters. This is achieved through face-to-face interactions, consistent proactive touchpoints, and creating unique experiences and WOW moments. The position is responsible for providing first-class service including developing strong relationships with clients and identifying opportunities for business growth. Essential Duties & Responsibilities:Identify opportunities for up-sells, add-ons, and referral business from clients as well as collaborate with sales representatives to maximize revenue. Create and develop first-class rapport with Season Ticket Members, clients and supporters of Columbus Crew Serve as the primary point of contact for assigned Season Ticket Members. Build strong relationships with Season Ticket Members through proactive communication including seat visits, phone calls, e-mails...Membership, Representative, Sales Representative, Service, Retail