Job Details

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This role is for a BUIT Director within the Retail team.

As the IT Director for the Retail team at DHL Supply Chain, you will focus on developing your team, enhancing existing site systems, and driving growth through pursuits, IT investments, and product roadmaps. This senior leadership position is critical for overseeing both new and ongoing projects that support business objectives, guiding them from initial concept through to implementation. Achieving success in this role necessitates establishing strong relationships with executive leadership and working collaboratively with various departments to create and implement effective IT strategies.

Job Description

This role is responsible for directing IT project management staff, knowledge, skills, tools, and techniques to IT project activities in order to meet or exceed the needs and expectations of all project stakeholders – including the customer. This includes the management of critical project components including project integration, scope, time, cost, quality, human resources, communications, risk and procurement through all phases of the systems life cycle.

Responsible for the coordinated management of a portfolio of projects to achieve a set of specific business objectives not available from managing projects individually. Directs programs from original concept, through IT solution definition and design to final implementation. Interfaces with all areas affected by the program including executive levels. Directs program strategy and objectives. Provides senior oversight of detailed work plans, schedules, program estimates, resource plans, and status reports. Directs program meetings, program tracking and analysis. Directs the review of program deliverables. Provides project management guidance and oversight to project teams. Provides IT thought leadership and continuous improvement for overall IT delivery performance. Communicates with CIO or above regarding status of specific programs.

Acts as a point of reference for the Sector as it relates to IT project management, including:

• Organizational Interfaces
• Directs and co-ordinates interaction with Business Unit Management Team – representing IT in the development of Business Strategy for the sector. Identify IT requirements in support of expanding business strategy for the assigned sector
• Directs efforts in assessing the fit of complex IT solutions and identifying gaps early for subsequent evaluation in the pursuit/solution development process
• Directs and co-ordinates participation in new product evaluations to define requirements and assess business fit for assigned sector or division
• Directs IT competency and capability in the early stages of lead and proposal development for all opportunities
• Directs the development of the IT section of response to customers RFP / RFI / RFQ's for new business opportunities for all opportunities
• Delivers, or directs staff in the delivery of, customer/partner presentations for all opportunities
• Directs and co-ordinates productive business relationships with all levels of customer, business partners, and vendor management

Further details on project planning & administration, project delivery, personnel management, and general responsibilities are extensively outlined in the original description.

Required Education And Experience

• Bachelor's Degree or equivalent in a relevant business or technical subject
• Master's Degree or equivalent in a relevant business or technical subject-desirable
• Minimum 15+ years experience in an IT environment
• Professional project or program management experience of system design, development, or integration projects (packaged and custom solutions).
• Experience in planning major projects, including development of project proposals, business cases, project schedules, financial justification, etc.
• Experience in the use of project management/planning software. PMP certification preferred.

Our organization offers a business casual environment with a focus on teamwork, associate development, training, and continuous improvement. We provide competitive wages, comprehensive benefits, 401K, paid vacation, and holidays.