Job Details

Join to apply for the Mail Services Associate role at The Millennium Group, Where Service Matters

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG seeks individuals who can contribute to our 30+ years of success in the industry.

Under the supervision of the Supervisor/Manager, the Mail Service Associate is responsible for accurately sorting, posting, and delivering mail.

Responsibilities

• Maintain quality customer service by providing friendly and responsive processing and distribution of incoming and outgoing mail, packages, and other shipments.
• Sort incoming mail for distribution and dispatch outgoing mail; open envelopes by hand or machine.
• Stamp date of receipt on incoming mail.
• Sort mail according to destination and type, such as returned letters, adjustments, bills, orders, and payments.
• Readdress undeliverable mail bearing incomplete or incorrect addresses.
• Examine outgoing mail for appearance and seal envelopes by hand or machine.
• Operate postage machine to process mail.
• Fold letters or circulars and insert into envelopes as needed.
• Sort parcels for shipping and receiving.
• Enter activity data in logs and maintain records.
• Prepare documents for scanning.
• Perform other tasks as assigned by the Manager.

Qualifications

• High school diploma or equivalent.
• Preferred: Minimum 1 year of customer service and office-related experience.
• Basic mathematical skills.
• Knowledge of Postage Meter, UPS, FedEx, DHL preferred.
• Ability to be flexible and adapt to change.
• Strong work ethic; diplomatic; team player; service-oriented; able to build strong relationships.
• Follow safety and security procedures at all times.
• Ability to deliver quality customer service consistently.
• Ability to lift up to 50 lbs.
• Attention to detail.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Facilities Services

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Note

This job posting is active. Apply now to join our team in Columbus, OH, with a salary range of $50,000.00-$56,000.00.