Job Details

SUMMARY

The Prep Academy Case Manager provides oversight of service delivery for children and families, participate in required treatment planning, assist in family engagement and family time, liaison with referring and placing agencies, and coordination and planning of children activities.

DUTIES & RESPONSIBILITIES

• Participate in the creation and management of the social activity calendar for children.
• Contributes to creating a welcoming and inclusive environment for our clients, colleagues and community partners from diverse backgrounds and experiences.
• Contributes to creating a welcoming and inclusive environment for our clients, colleagues and community partners from diverse backgrounds and experiences.
• Integrates principles of Trauma Informed Care in all aspects of work.
• Is sensitive to the children's culture and socioeconomic characteristics that delivers the best possible care to the youth and families served.
• Assist with program planning. Share responsibility for maintaining supplies for program activities.
• Will ensure a safe, structured environment free from physical, verbal or emotional abuse.
• Be a role model to children and staff to promote appropriate interaction and coping skills.

• Routinely demonstrate:
  1. Ability to build strong relationships with clients. Have an understanding of the importance of responding to children with empathy, sensitivity and respect.
  2. Ability to verbally and non-verbally de-escalate situations in a manner that protects dignity and integrity.
  3. Ability to effectively supervise a group of Severely and Emotionally Disturbed (SED) children.
  4. Ability to use Collaborative Problem Solving and Ukeru with children and staff.

• Collaborate with Case Workers, Clinicians and Nurses to ensure effective and efficient service coordination.
• Provide crisis intervention and de-escalation as necessary.
• Complete and maintain required, on-going documentation within CareLogic or associated EHRs in accordance with agency and regulatory authorities. This includes but is not limited to; the child's medical history, shot records, program consents, intake paperwork, and proof of insurance.
• Complete monthly documentation of treatment progress (continued stay reviews) for PCSAs.
• Assist the Clinicians with the children's discharge process to include passing of information on follow-up appointments.
• Coordinate with Medical Services for children's routine and emergent health care, and hygiene supplies for children.
• Coordinate youth transports which include but are not limited to, medical appointments, hair appointments, court appointments, home visits, external counseling and agency visits. May also provide transportation to appointments.
• Gather and maintain clothing inventories of children in care. Ensure completion of clothing vouchers as needed.
• May assist in medication administration as needed.
• Meet established Community Psychiatric Supports and Treatments (CPST) productivity requirements for services pursuant to OAC 5122-29-17.
• Other duties as assigned or requested.

EDUCATION & EXPERIENCE

• Minimum of three (3) years of experience working with children and families with special needs.
• Bachelor's degree in social services, psychology or related field preferred.
• Must be able to drive a personal or company owned vehicle which requires a valid driver's license, valid automobile insurance and valid automobile registration.
• Must be insurable by St. Vincent Family Center's insurance carrier.

Communication Skills: Excellent verbal and written communication skills are a must.

Must also have the ability to communicate with diverse audiences both internal and external to the agency.

Mathematical Skills: Basic mathematical skills required.

Technical Skills: Proficiency with Microsoft Office products. Ability to read and comprehend complex regulatory documents.

Reasoning Ability: Ability to multi-task and solve complex human relations matters.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; perform repetitive motion data entry; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds and be able to physically restrain a client as necessary. Ability to complete crisis intervention training and successfully pass course for certification and perform techniques to a satisfactory level. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate noise level with the potential to experience loud verbal or displayed outbursts from potentially distressed children seeking treatment. Work may be stressful at times.