Job Details

Master Craftsman

As the Master Craftsman at Ace Handyman Services, you are the best of the best the go-to expert our clients trust for their biggest, most challenging projects. With years of experience and a passion for quality, you'll not only deliver top-notch results but also lead by example, guiding other craftsmen and creating happy, loyal customers.

These individuals are key leaders whose are responsible for completing complex and cross trade jobs; primarily larger remodels. They are also responsible for setting the highest standard of quality, professionalism, and customer care. This role requires not only exceptional technical expertise across all the major trades (i.e. plumbing, carpentry, electrical, drywall, and painting) but also the ability to mentor and guide fellow craftsmen, ensuring projects are completed with precision, consistency, on time, and profitable. A master craftsman must demonstrate outstanding problem-solving skills, adaptability, and strong communication with customers, always delivering service that reflects our values. More than just a skilled tradesperson, they embody the responsibility of leadership by fostering trust, maintaining efficiency, and representing the excellence of our brand in every interaction.

Duties and Responsibilities

1. Lead Complex Projects : Take charge of large remodels and advanced repair projects across multiple trades (carpentry, drywall, tile, electrical, plumbing, painting, flooring, and exterior repairs) including but not limited to bathroom remodels and deck refacing.
2. Diagnose & Plan : Assess challenging home projects and develop accurate solutions, work plans, and estimates. Use your expertise to set clear expectations and ensure success from start to finish.
3. Run the Jobsite : Self-manage your projects, keeping everything on schedule, safe, and running smoothly. Lead others on the jobsite with confidence, providing direction and guidance when needed.
4. Be the Brand Expert : Represent Ace Handyman Services with professionalism, integrity, and consistency. Show others what "done right" looks like by modeling best practices and high standards.
5. Delight Customers : Serve as the main point of contact for clients during projects. Communicate clearly and kindly, making sure every customer feels respected, informed, and thrilled with the final result.
6. Mentor & Support Others : Share your knowledge by coaching and training fellow craftsmen. Help build a positive, supportive, high-performing team culture.
7. Take Care of Tools & Resources : Use and maintain professional-grade tools with pride. Make smart use of materials and resources to keep projects efficient and cost-effective.
8. Stay Organized : Keep track of daily progress, materials, and time. Ensure everything is documented so projects are smooth and transparent.

Benefits

• Competitive pay
• Company vehicle- all expenses paid
• Company credit card- no out of pocket expenses
• Paid holidays, vacation, and sick time.
• Health, dental, and vision insurance.
• 401k

What We Offer

• Consistent, year-round work
• 8:00 a.m.-5:00 p.m.
• Support from office staff (you focus on the work, not the paperwork).
• Growth opportunities into leadership/management roles.
• Over 10 years of proven franchise office success and profitability
• Locally owned company with the backing of a national brand, Ace Hardware.
• W-2 status with the flexibility of an independent job
• No business headaches We handle marketing, scheduling, and billing. You just do the work you love.

Qualifications

• Education and Experience:
• High School Diploma or GED required.
• At minimum of 10+ years of broad, hands-on experience in multiple trades (i.e. plumbing, carpentry, electrical, drywall, and painting)
• Have their own tools from everyday essentials to power tools, and specialty tools
• Proven ability to lead, mentor, and train other craftsmen.
• Estimating experience is a bonus

Mathematical Skills:

• Strong math skills required for advanced estimating, measurements, and complex project planning.

Computer Skills:

• Proficient with tablet and/or phone use for estimating, time keeping, dispatching, and purchasing
• Strong knowledge of electronic communication and documentation practices.

Other Qualifications:

• Valid driver's license required.
• Must have own tools.
• Must be able to pass a background check and drug screening.
• Must be comfortable working at heights up to 32 feet or higher (unless otherwise approved by management).

Compensation: $25.00 - $29.00 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.