Job Details

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At DHL Supply Chain, we are committed to promoting a diverse and inclusive workplace where every employee feels valued and empowered. As a Business Unit Program Manager IT in the Retail sector, you will have the opportunity to work in a dynamic environment that encourages innovation and collaboration.

End To End WMS Manhattan Implementation Experience Required

Job Description

Applies IT project management knowledge, skills, tools, and techniques to IT project activities. Manages critical project components, including project integration, scope, time, cost, quality, communications, and risk through all phases of the systems project implementation life cycle.

Responsibilities

• Assesses the fit of significant to complex IT solutions and identifies gaps early for subsequent evaluation in the pursuit/solution development process.
• Participates in new product evaluations to define requirements and assess business fit for assigned sector or division.
• Represents IT competency and capability in the initial stages of lead and proposal development for meaningful to complex business opportunities.
• Develops the IT section of response to customers' RFP/RFI/RFQ's for meaningful to complex business opportunities.

Project Planning & Administration

• Oversees multiple projects of significant scope and conceptualizes solutions across multiple applications and/or platforms.
• Uses project administration processes including project initiation, labor tracking, status reporting and basic project capital/expense tracking.
• Coordinates and manages vendors in the context of planning for overall project delivery.

Project Delivery

• Ensures overall project success for multiple simultaneous projects.
• Assesses project risks and develops timely, proactive plans to mitigate risk factors.
• Applies system development methodologies for custom and package applications projects.
• Manages direct reports, including Implementation Analysts and Project Management staff.

People Management

• Recruitment and Selection: determine labor needs; understand and use the Company's interviewing process and tools; implement on boarding.
• Managing & Rewarding Performance: set clear performance expectations; provide regular feedback and reviews; resolve team conflicts.
• Training & Development: understand and coach others on processes, tools, and standards; ensure training requirements are met; identify and address skill gaps.

Required Education And Experience

• Bachelor's Degree in a relevant business or technical subject, required.
• 5-7 years of Project Management experience, required.
• 3+ years' program management experience of system design, development, or integration projects, required.
• 3+ years' end to end warehouse management system implementation experience, required.

Our organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits, 401K plan, paid vacation and holidays.

Our organization is an equal opportunity employer.