About Us:
* Act as a PeopleSoft Financial (FIN) Management and Product Specialist.
* Work with Business and Managed Services vendors to support day-to-day PeopleSoft-based Financial Operations and Projects.
* Use business process modeling and/or vendor solution evaluations to analyze potential for streamlining or reengineering business processes via implementation of information technology solutions.
* Help manage the State's relationship with its ERP Managed Services Providers (MSP) to ensure that SLA's and other performance metrics are met.
* Drive collaboration with key Business, internal Infrastructure, MSP, Security, and other critical stakeholder organizations to ensure that the ERP FIN application operates efficiently in support of business operations calendars.
* Gather and analyze information from stakeholders, business owners, customers and management.
* Lead identification, triage, troubleshooting and reporting of production issues and problems in the ERP FIN application.
* Work to understand customer issues and communicate these issues to ERP FIN application support personnel/organizations.
* Identify risks and recommend changes related to processes, projects and procedures.
* Consult with the Business and MSP on critical aspects of break/fix approaches and planned enhancements.
* Perform as liaison between various stakeholders, managing stakeholder expectations and ensuring successful communications between project team members.
* Develop project plan with project manager or recommend approaches through defining tasks, leading meetings and other tasks to gather and coordinate activities for requirements gathering.
* Develop and/or review business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests.
* Make recommendations for gains in efficiency or costs through implementation of information technology solutions.
* Validate MSP vendor estimates for completing enhancements and perform code reviews of MSP-delivered enhancements.
* Perform validation of solutions by analyzing the end product and specification requirements.
* Help drive MSP performance improvements and proactively identify and implement service improvements in operational delivery processes.
* Work with Business owners and users on projects by supporting testing efforts, monitoring project progress, providing additional project management support, and attending information exchange and touchpoint meetings with project teams.
* Monitor SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved.
* Send communications to FIN SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS.
Minimum Qualifications:
60 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
* Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
* Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
* Or equivalent of minimum class qualifications for employment noted above.
Job Skills: Information Technology, Accounting and Finance, Computer Literacy, Interpreting Financial Statements, Active Learning, Verbal Communication, Written Communication
Knowledge, Skills and Abilities
Knowledge of:
* PeopleSoft ERP Operations Management
* Accounts Payable and Receivable
* Asset Management
* Billing
* General Ledger
* Budget Development
* Strategic Sourcing
* Supply Chain
* Travel and Expense
* Commitment Control
* Procurement
* Self Service
* Computer Science
Skill in:
* PeopleSoft Financial Management 9
* MS Office 365 suite (SharePoint, Teams, Outlook, PowerPoint, Visio, Word, Excel, etc.)
* Experience with SQL Server, MySQL, Oracle, or other specific SQL databases
* Application management/outsourcing experience (preferably Onshore)
Ability to:
* Communicate verbally and have written communication skills in large/complex organizations
* Utilize the Tier-One System Integrator firm providing PeopleSoft/Oracle professional services*
* Problem solve at all levels of an organization