Job Details

Technical Solutions Analyst

ALICE Technologies is the world's first AI construction simulation and optimization platform. We leverage the computational power of AI to generate the best schedules and solutions for complex projects at each stage of the project lifecycle, from bidding, to preconstruction and through execution. With ALICE, contractors and owners can bid, plan, and build more effectively. When a project team uses ALICE, they are able to drastically reduce risk of delay or cost overrun, while accelerating construction durations by an average of 16.2% and reducing labor costs by 14.7%, resulting in millions of dollars in savings.

ALICE works with leading contractors to solve their most pressing construction challenges on some of the most complex projects in the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.

Role Overview

As a Technical Solutions Analyst, you will play a pivotal role in deploying our software solutions for clients, ensuring projects are executed with precision and professionalism. This role is ideal for candidates with a construction background who like to go deep into technical details of planning/scheduling projects.

You will interface with construction professionals including consultants, project managers, planners, schedulers, project engineers, and BIM/VDC resources from the world's largest construction and engineering firms, as well as owners and developers. This is a high-profile role that is critical to the growth of our customer base and company. As a Technical Solutions Analyst you will develop a unique industry expertise as you work alongside our clients and learn to build a wide range of projects.

We are looking for people who are passionate about innovating and want to help transform the way the world builds to reduce cost and waste on projects. If you enjoy flexing the mental muscle to define a new product category and have the experience to be an early-stage customer success professional who believes in making people's lives better with software, we would love to meet you.

Your Responsibilities:

• Manage the implementation of our software solutions on construction-related projects, ensuring timelines and deliverables meet client expectations.
• Train and onboard client teams, tailoring sessions to their specific workflows and requirements.
• Provide expert-level guidance and support, troubleshooting challenges and offering actionable insights to maximize client outcomes.
• Act as the voice of the customer, capturing feedback, identifying pain points, and sharing insights to influence product roadmap.

Required Skills and Qualifications

• Bachelor's degree in a relevant field (e.g., engineering, construction management, or a related discipline).
• 2+ years of experience in implementation, project management, or consulting roles, within the construction industry.
• Experience with project scheduling tools (e.g., Primavera P6, Microsoft Project, or similar).
• Proven problem-solving skills and an analytical mindset to address project challenges.
• Ability to travel domestically and internationally (up to 25%) as required.
• Professional fluency in English (spoken and written).

Why Work at ALICE?

• We're a small, well-funded team and as such, you will have an outsized impact on our company, our product, and our future.
• We are growing quickly, which means there is plenty of opportunity for your professional and personal growth - and we are here to support you in that growth.
• We're building a truly innovative and category-defining product in one of the world's largest and most important industries.
• Generous vacation policy.
• We believe in sharing our success in the form of equity which is part of the compensation for all employees.
• And other perks.