Job Details

Field Service Technician

Raymond Storage Concepts (RSCI) is a leading provider of customized material handling solutions, dedicated to warehouse and fleet optimization. Headquartered in Cincinnati, we service our clients through a network of regional locations, including Columbus and Louisville.

Are you a hands-on problem solver with a background in diagnostics and repair? Whether you come from automotive, heavy equipment, aviation, or any technical trade, your skills are highly valued here. Raymond Storage Concepts, Inc. is seeking a Field Service Technician to join our team. If you have mechanical aptitude, enjoy troubleshooting, and are looking to add to your skills, in rewarding field, we encourage you to apply!

Pay: $24 - $34 per hour

Location: Columbus, OH area

Schedule: Monday - Friday 7pm - 4pm with overtime

Benefits

• 3 weeks of paid time off (PTO)
• Company-provided service vehicle (fuel and repairs included)
• Annual pay increases
• Competitive benefits package including medical, dental, vision insurance, and a 401(k) with company match.
• Paid training and development programs
• Fun, competitive & team-oriented company culture

Position Overview

The Forklift Field Mechanic is responsible for troubleshooting lift truck service call issues and performing repairs and scheduled maintenance on equipment based upon customer demands as directed by the service dispatcher or manager. This position must also promote service maintenance programs and the company in general, and provide high quality service to ensure an optimal customer experience.

Key Responsibilities (including, but not limited to):

• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues on lift trucks
• Identify root causes of equipment malfunctions using schematics and diagnostic tools
• Perform preventive and scheduled maintenance in line with company procedures
• Accurately document all repairs and maintenance performed
• Operate lift trucks for testing and performance checks
• Collaborate with dispatchers to plan daily work efficiently and maximize productivity
• Communicate with parts and sales teams to meet customer needs
• Maintain a clean, organized service van and manage inventory of tools and parts
• Uphold professional appearance and customer-facing communication
• Ensure a clean driving record and operate company vehicle safely
• Demonstrate good judgment and personal attitude, which are essential to maintaining our company reputation for results orientated service, good will and professionalism
• Perform other duties as assigned by manager/supervisor

Qualifications

• High school diploma or equivalent
• Minimum one to three years' relevant experience and/or training preferred
• Excellent mechanical aptitude
• Knowledge in mechanical, electrical, and hydraulic systems, and general equipment operation theory preferred
• Ability to read and interpret electronic and hydraulic diagrams and schematics
• Exceptional customer service skills
• Valid driver's license with a clean driving record

Apply now to join a team that values quality service, technical excellence, and customer satisfaction!