Job Details

Verifications Associate

IST Management is seeking a detail-oriented and dependable Verifications Associate to join our on-site Verifications team. In this role, you will review and validate scanned images of incoming mail and documents digitized by the mailroom. Your responsibility is to ensure that each document set is accurate, complete, and properly classified before it is routed to the correct downstream business process.

This is an entry-level role, well suited for individuals who are comfortable working on a computer, enjoy focused document review, and take pride in accuracy and consistency.

IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

What We Offer

• Consistent first-shift schedule
• Stable onsite work environment
• Training provided for document systems and verification procedures
• Opportunity to grow into more advanced processing or quality roles

Schedule: Hours will range from M-F 6:00 AM- 7:00 PM.

Hourly Compensation: $21.00-$22.00 USD per hour, depending on production experience

Amenities: Free parking

Responsibilities

Key Responsibilities

• Review scanned images of incoming mail and documents for completeness and quality
• Verify that all required pages, forms, and attachments are present and legible
• Analyze document types and determine the correct process or workflow for routing
• Use electronic tools and internal systems to research and validate document details when needed
• Index, classify, and route verified documents to the appropriate processing queues
• Identify and flag missing, unclear, or incorrect documents for resolution
• Maintain accuracy and productivity standards while processing electronic files
• Follow established procedures for confidentiality, data security, and document handling

Qualifications

Required Qualifications

• High school diploma or equivalent
• Comfortable working on a computer for the majority of the day
• Strong attention to detail and ability to follow written procedures
• Ability to review electronic documents for extended periods of time
• Reliable attendance and a strong work ethic
• Ability to work independently and stay focused in a production-style environment

Preferred Qualifications

• Experience in document processing, data entry, quality control, or clerical work
• Familiarity with scanning, indexing, or workflow systems
• Basic research or case-review experience

Work Environment & Physical Requirements

• Seated computer-based work for most of the shift
• Repetitive document and screen review
• Minimal physical lifting

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at ...@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.