Job Details

divh2Billing Specialist/h2pAssists patients and families with billing inquiries, resolves disputes, and collects payments for hospital services./ppEssential Functions:/pulliAddresses concerns and questions and resolves issues and complaints in a timely manner./liliCommunicates with patients to discuss billing questions and payment options. Negotiates payment arrangements and helps families obtain financial assistance./liliCollaborates with collection agencies, insurance companies, and internal departments to collect payments./liliProcesses all Returned Mail including skip tracing and contacting doctors offices for information./liliAssists in resolving payer problems and billing and reimbursement issues./liliMaintains patient records and ensures confidentiality of sensitive information./li/ulpEducation Requirement:/pulliHigh school diploma or GED, required./liliAssociates degree, preferred./li/ulpLicensure Requirement:/pp(not specified)/ppCertifications:/pp(not specified)/ppSkills:/pulliKnowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third-party payers./liliAbility to relate to diverse age and demographic backgrounds./liliKnowledge of Healthy Start, BCMH, AEMA and Financial Assistance./liliThe ability to do data entry and work a calculator./liliProblem identification and problem solving skills are required./liliExcellent interpersonal, verbal, and written communication skills./liliExcellent organization skills and the ability to comprehend and follow written and verbal instructions./li/ulpExperience:/pulliFour years experience in customer service, required./liliTwo years experience in medical billing and claims follow-up, required./liliOne year experience working on a mainframe computer. Experience using Outlook, Word and Excel, required./li/ulpPhysical Requirements:/ppOCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 26-40 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking/ppFREQUENTLY: Peripheral vision/ppCONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Seeing Far/near, Sitting/ppAdditional Physical Requirements performed but not listed above:/pp(not specified)/p/div