Job Details

Job Description

The Offering Specialist is responsible for supporting Offering Managers to achieve key objectives and performance indicators, while providing expert knowledge on products. This role involves developing customer-facing requirements for products and features, as well as managing offering-related materials to support various Go-to-Market initiatives. The specialist will collaborate with a global team of firmware and engineering professionals on projects across multiple regions.

RESPONSIBILITIES:

• Conduct competitive analysis for products; create battle cards and competitor analysis for each new release within the large power segment.
• Serve as the primary liaison between the Offering Manager and engineering teams for technical product queries.
• Clarify engineering questions related to customer-facing requirements and relay feedback to offering management, service, and other teams for discussion.
• Manage priorities for defects and requirements in new firmware releases; organize and lead requirement definition meetings.
• Ensure all offering documentation and marketing collateral are accurate and accessible, including product specifications and attributes.
• Research market trends, demand drivers, customer needs, industry standards, technology, sustainability, and competitive landscape; provide offering trend analysis and insights to Offering Managers.
• Support sales, presales, and service teams with prompt responses regarding pricing, solutions, and technical product/application information.
• Develop and manage sales tools to enhance the effectiveness of sales propositions.
• Coordinate and manage offering and applications training within the team.
• Communicate product offerings to customers during factory visits or on site.
• Perform other duties and responsibilities as assigned.

REQUIREMENTS:

• Bachelor's degree in Engineering (required)
• 2-3 years of professional engineering experience, preferably in designing, developing, analyzing, or servicing power electronic firmware/hardware
• Skills & Competencies
• Curious, open-minded, and innovative thinker
• Interest in new technologies and sustainability
• Excellent written and verbal communication skills
• Ability to foster positive cross-functional relationships across multiple teams
• Strong project management abilities
• Proficiency in Microsoft Office suite
• Adept at documentation and troubleshooting using appropriate tools and techniques
• Knowledge of firmware and software development processes (preferred)
• Experience with Agile/Scrum methodologies (preferred)
• Experience in embedded code development on microcontrollers or digital signal processors (DSP) (preferred)
• Willingness to travel up to 15%

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus

• Operational Excellence

• High-Performance Culture

• Innovation

• Financial Strength

OUR BEHAVIORS

• Own It

• Act With Urgency

• Foster a Customer-First Mindset

• Think Big and Execute

• Lead by Example

• Drive Continuous Improvement

• Learn and Seek Out Development

About Vertiv

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $8.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ...@vertiv.com.

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