Ross Stores - 1170 Nixon Drive - Responsibilities: Greets all customers and assists with merchandise in a polite, knowledgeable manner; Makes eye contact, smiles, and maintains a friendly, professional demeanor with customers and coworkers; Maintains store cleanliness and safety, including cleaning tasks and ensuring clear egress to emergency exits; Handles customer transactions, responds to service calls, and escalates to store leadership when needed; Represents the company brand and adheres to policies including MOS, loss prevention, and merchandise protection standards