Drury Hotels - - Responsibilities: Serve as the happy, helpful face of our hotel to guests entering and departing our front door; Perform front desk related functions, including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution; Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up; Promote company programs and maintain a high standard of integrity, service, and hospitality; Provide courteous, friendly, guest service with a +1 Service attitude