Job Details

Digital Operations Manager

$48.57/hr

5-month contract

Monday - Friday 8:00am – 5:00pm

Hybrid in the office 3 days/week (Tue-Thurs)

Columbus, Ohio

What you'll be doing:

• Manages Digital program priorities, capacity and team development
• Partners with operational and cross-functional leaders to drive the evolution of processes related to program delivery and other related workstreams
• Drive decision making across multiple leadership levels to gain cross-functional alignment to achieve successful execution and rollout of initiatives
• Establish and Lead proactive approach to contingency planning and cross functional alignment to support changing business needs
• Create, Manage and Lead detailed step by step calendar that supports business processes and interdependencies
• Develops, documents and maintains standard operational procedures, checklists and process flows for projects and digital workstreams
• Understands, and tracks to omni stores + digital master calendars to inform program planning and deliverables
• Management of overall deliverables and expectations supporting the digital program
• Identifies, assesses and communicates Digital program impacts to leadership/ and or broader team; risk assessment of missed deadlines and develop plans to get teams back on track
• Owns business meeting agendas - prioritizing based on timelines and business need

Who we're looking for:

• 5-7+ years of related work experience in retail or ecommerce roles that relate to the areas of Operations, Digital Product Teams, Project Management and/or Marketing
• Understanding of end-to-end business processes, cross functional responsibilities and process dependencies; understanding of digital work systems, data connection points, and business-user roles
• Collaboration focused individual with ability to create alignment and drive for resolution
• Ability to lead and influence people, that are not direct reports
• Ability to create, implement and communicate new processes
• Proven track record of managing people
• Strong project management and/or change management skillset, with the ability to manage initiatives from initial scope through implementation and assessment
• Ability to partner and communicate cross-functionally to build relationships with peers, direct reports and leadership teams
• Strong communication, follow-up, attention to detail and organization skills
• Software and computer proficiency (MS Office, Outlook)