Job Details

Housekeeping Admin Assistant

Royal Caribbean Group

POSITION SUMMARY: The Housekeeping Administrative Assistant is responsible for supporting, managing and maintaining all clerical and administrative functions for the housekeeping and Laundry division. This position is a key position within the housekeeping organization. This person demonstrates excellent attention to detail with a strong sense of urgency as to the timeliness of the completion of their responsibilities. He/she is an excellent communicator and maintains strong working relations with all members of the housekeeping team as well as with all levels of management throughout the ship. This position will have access to information that may be considered confidential and is expected to maintain a high level of discretion.

DUTIES AND RESPONSIBILITIES: Royal Caribbean International expects each shipboard management team member to relentlessly exemplify the principles of the Anchored in Excellence Credo to all team members. In addition, all duties and responsibilities are to be performed in accordance with Royal Caribbean International's The Royal Way, SQM standards, USPH guidelines, environmental, and safety policies.

• In accordance with Royal Caribbean International's philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times.
• The Housekeeping Administrative Assistant supports and reports to the Executive Housekeeper. This position oversees all clerical and administrative functions for the housekeeping division.
• This position will oversee the managing and maintaining various reports that are required to support the Housekeeping and Laundry operation.
• The Administrative Assistant will manage and maintain various logs.
• Various schedules will be managed and maintained.
• The Administrative Assistant will have a role in the managing and preparation of the appraisal process.
• This position will manage and maintain various programs.
• Other duties will include managing the Performance Management Tool.
• This position will ensure the Housekeeping office is properly tidy, organized and sanitized.
• This position will fully manage the Random Tracking Tool as part of the inspection process.
• This position will fully manage the Gratuity workbook.
• This position will fully manage all Supplemental pay administrative tasks.
• This position will be fully versed on the Gratuity appeal process.
• This position will fully manage the E1 assignment management.
• This position will fully manage the Pool towel management system.
• This position will ensure that Time and Attendance database is updated daily.
• This position will ensure that the Housekeeping notice board is kept updated.
• This position must have meticulous filing skills.
• This position is the gatekeeper of the housekeeping office.
• Additional duties include the managing of various crew related programs and processes.
• The Administrative Assistant will maintains a safe, secure, and healthy environment.
• Performs related duties as required.