Marriott Hotels - - Responsibilities: Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers; Respond to special requests from guests with unique needs and follow up to ensure satisfaction; Answer, record, and process all guest calls, messages, requests, questions, or concerns; Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem; Stand, sit, or walk for an extended period of time or for an entire work shift