Job Details

Sonesta International Hotels - - Responsibilities: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards; Receive soiled and sort all articles by kind, color and degree of soil; inspect laundry and linens and record damaged or stained items; Operate washers and dryers according to hotel standards and manufacturers' guidelines; Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms; Respond to guest complaints and special requests and ensure corrective action is taken to achieve complete guest satisfaction