TPG Hotels & Resorts - 2000 Northwest 19th Street - Responsibilities: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.; Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.; Process check-ins and check-outs for guests arriving and departing during the night hours.; Manage reservations and room assignments, ensuring accurate information and availability.; Handle phone calls, take messages, and provide information to guests as needed.