Virtua Health - - Responsibilities: Answers and screens phone calls by third ring, directing to appropriate staff member with accurate information; Schedules patient appointments and registers patients, updating demographics and insurance information; Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits; Responsible for preparing referrals and obtaining pre-certifications as required; May train and direct office assistants at sites, including preparation of work and training schedules