Job Details

Penn Medicine - 1020 Laurel Oak Road - Responsibilities: Greet and assist patients in person or on the phone in a professional manner; Schedule patient appointments accurately and manage changes in EPIC; Collect and verify insurance/billing information and perform point-of-service activities; Maintain patient confidentiality, safety, and security; ensure patient flow and communication with clinical staff; Navigate and resolve EPIC work queues and assist with front-end processes