Job Details

Opportunity: Restaurant ExpeditorEnsure all food is prepared at the appropriate time and delivered to the correct guest in a timely and efficient manner.Potential Career PathRestaurant Server - Restaurant Captain - Restaurant ManagerEssential Job Functions* Serve as primary point of contact between front-of-house and back-of-house* Receive order tickets from servers and call them in to kitchen* Ensure all allergies and dietary restrictions are highlighted on order tickets and communicated to kitchen staff* "Fire" courses with chef at appropriate time* Direct food runners when to pick up dishes and where to deliver them* Ensure food runners have memorized table and seat numbers for every dish leaving the kitchen* Ensure all plates leaving the kitchen meet Chef's standards for presentation, freshness, and temperature.* Ensure all plates leaving the kitchen were prepared in adherence to any dietary restriction or food allergy noted on the order ticket.* Ensure no dish leaves the kitchen unless it is part of a complete order to ensure courses are delivered completely and simultaneously.* Manage flow of dinner service for all tables, including private dining, ala-carte dining, and multiple-course tasting menus* Run food to tables as needed* Ensure anyone delivering food to a table is able to authoritatively describe the dishes they are delivering* Ensure the Expeditor station is appropriately stocked at all times, with items such as plate wipes, Sharpies, thermal printer paper, highlighters, and side towels* Be aware of and enforce all restaurant policies and procedures* Be aware of and enforce all Forbes and LQA policies and procedures* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.* Follow sustainability guidelines and practices related to HHM's EarthView program.* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.* Perform other duties as requested by management.Position Requirements* High School diploma or equivalent preferred.* Previous food and beverage experience required or equivalent training.Work Environment and Context* Work schedule may vary and will include working on holidays and weekends and alternate shifts.* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own ItSource: HHM Hotels