Job Details

A fast-growing financial technology firm is seeking a Senior Director of Contact Center to drive transformation and operational excellence globally. This role involves leveraging AI and automation to enhance customer experience while managing BPO partnerships. The ideal candidate will have extensive experience in contact center operations and demonstrated success in implementing innovative solutions. This position offers a competitive salary range of $180,000-$190,000 and various benefits including unlimited PTO and wellness programs.#J-18808-Ljbffr