Penn Medicine - - Responsibilities: Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff; Document daily activity and security responses during a work shift through a thorough daily activity log; Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations and take appropriate action; Assess situations and determine appropriate use of handcuffs and restrain individuals when necessary; Investigate, document and resolve security related incidents