Job Details

Waste Management, Inc. - 100 Brandwynne Blvd - Responsibilities: Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction; Works with sites and the service department to optimize routes based on needs of the customer; Determines the daily level of driver staffing to provide best mix of responsiveness and productivity; Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion; Handles incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area