Job Details

Compensation Compensation for this U.S.-based full-time position ranges from $66,000 to $99,000 per year, including base pay and short‑term incentive. The range applies to candidates located within the United States. Salary levels are determined based on roles of similar responsibility and level, with final pay influenced by performance, knowledge, job‑related skills, experience, and relevant education or training.Benefits Medical (with member reward points), dental, vision, basic life insurance, Benefit Bucks credits, flexible work arrangements, paid family leave, 401(k) with match, well‑being and recognition programs, 12 holidays per year, 15 days paid time off, opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.Work Arrangement This opportunity offers a home‑based flexible work schedule with a 40‑hour guarantee (+ overtime).Team & Role Context The Field Service Representative position is part of the U.S. Services business, specifically the Secure Power & Cooling Services team, focused on servicing critical data center equipment. Schneider Electric is the OEM service provider for APC (American Power Conversion), MGE, and Schneider Electric equipment.Responsibilities Pre‑site preparations, startup, repair, preventive maintenance, and field modification of equipmentProblem solving with customers, electricians, sales partners, technical support, and District ServiceCompletion of field service reports, expense reports, preventive maintenance, and startup data sheetsConsultation with manager or Regional Service Director to resolve complex escalated issuesContinuous learning and training on various products in the field and in the classroomAdditional Duties (optional) Travel throughout the region for local customer support or even country‑wide travelAssist the Field Project Manager on larger system startupsAct on behalf of the District Service Manager to resolve operational issues as requiredQualifications Associate degree, vocational education, or similar HVAC/R, electronic, electrical, or military training equivalence2+ years in Field Services or equivalent industry experienceSafe driving and vehicle operation skillsProficiency with test and diagnostic equipmentExperience reading and interpreting schematics, drawings, and theory of operation manualsAbility to write service reports, correspondence, procedures, and effectively present information and respond to customer questionsCapacity to move service equipment up to 50 poundsOnboarding & Training Within the first 90 days, you'll participate in a two‑week in‑person training at our brand‑new state‑of‑the‑art facility in Dallas, TX, with all expenses paid. After returning from the on‑site visit, you'll continue with online training, be paired with a local mentor, and receive on‑the‑job training to continue your onboarding journey.Equal Opportunity Employer Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.#J-18808-Ljbffr