Job Details

Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/ GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management. Patient Navigators thrive on working in a fast-paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor. Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper's provider network. Experience Required Minimum experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment. Experience in or knowledge of any of the following is preferred: central scheduling, medical terminology, insurance verification, registration, or hospital/physician of...Patient Access, Navigator, Patient, Customer Experience, Healthcare