Job Details

The Director, Key Account Management is a client relationship champion, focusing on client satisfaction, retention, and account growth through strong communication and a deep understanding of client needs. This leader provides the primary relationship to major medical specialty societies and non-profit healthcare clients, engaging with senior executives and strategic leaders to drive revenue growth by leveraging the full IQVIA portfolio and identifying new business opportunities. The Director coordinates with sales, business, and service lines to ensure effective execution against client needs and IQVIA revenue targets. Essential Functions:Client Relationship Champion:Focuses on client satisfaction, retention, and account growth through strong communication and understanding of client needs. Invests significant effort in building and maintaining client relationships, ensuring expectations are understood and met. Frequently communicates with clients, addresses concerns, and provides sol...Director, Management, Client Relations, Relationship, Account, Healthcare, Technology