Job Details

Are you passionate about helping people protect what matters most?

We're looking for a driven and customer-focused Account Advisor (Personal Insurance) to join our growing team in Marlton/Vineland, NJ.

In this role, you'll work with qualified prospects, craft tailored insurance solutions, and build lasting client relationships—all while exercising independent judgment that directly impacts our business success.

What You'll Do:

Prospect & Client Engagement

• Respond to assigned prospects within 24 hours to deliver an exceptional first impression
• Work with a variety of lead sources including inbound calls, emails, website inquiries, referrals, marketing campaigns, carrier leads, and agency partnerships
• Gather and analyze client information to design customized insurance proposals
• Submit applications, manage carrier communications, present quotes, and bind coverage
• Leverage your industry expertise to identify smart, cost-effective solutions for clients

Operational Excellence

• Track and report lead activity and outcomes
• Maintain accurate records in the Agency Management System in accordance with agency standards
• Support carrier consolidation initiatives when requested
• Ensure compliance with agency policies, procedures, and insurance carrier regulations
• Contribute to special projects and initiatives as assigned by leadership

Qualifications:

• Minimum 2 years insurance experience
• NJ Property & Casualty Producer License (must obtain within 30 days of hire)
• Valid driver's license and auto liability insurance meeting HIG standards
• Must be able to commute to Marlton or Vineland, NJ
• Proficiency in Microsoft Office (Outlook, Word, Excel, etc.)
• Strong written and verbal communication skills
• Proven ability to analyze information, solve problems, and make sound decisions

Why This Role?

• Direct impact on client satisfaction and agency growth
• Autonomy to make meaningful decisions
• Exposure to diverse insurance products and carrier relationships
• Collaborative, professional environment with opportunities to grow

If you're detail-oriented, client-focused, and ready to take ownership of your work, we'd love to hear from you.

Send resumes to: Shara D. Richardson at: srichardson@hig.net or