Job Details

Four Seasons - - Responsibilities: Answer guest calls using professional, courteous telephone etiquette while accurately capturing all order details; Describe menu items with clear, engaging explanations of ingredients, preparation methods, and flavors; Enter and communicate orders (including special requests) to the kitchen using the POS system and verify accuracy; Coordinate timely delivery of in-room dining orders to ensure quality and guest satisfaction; Monitor guest needs, respond promptly to requests, and resolve concerns with urgency and care