Job Description : - Responsible for overseeing collection activities of all of North America. - Manage collections and provide early-stage customer service to avoid any customer complaints. - Coordinate with cash applications team for accurate application of funds and remittance advice. - Work on disputes of assigned portfolio to drive resolution/closure. - Work on unapplied cash of assigned portfolio. Manage portfolio review calls with internal/external stakeholders. - Process adjustments, write off, netting requests, refunds - Account Reconciliations - Maintain daily adherence as per business requirements - Analyzing daily AR reports to drive cash collection Requirement and Qualifications: - 3-5 years of experience required. TB - R5 Employment Type: Full Time Salary: $23 - $25 Annual Bonus/Commission: No