Job Details

Location and Schedule Virtua Health – Lourdes Health System, 1600 Haddon Ave (remote). On‑site position. Regular time, part‑time, 2nd shift (United States of America). Total weekly hours: 12. Schedule: every other Saturday and Sunday 3pm‑11pm, and every other Friday 7am‑3pm. All registrar positions require availability to complete a 3‑week dayshift orientation before moving to the final schedule.Summary Gathers and enters patient demographic information into the hospital information system. Verifies benefits, obtains required authorization. Obtains co‑pays, deductibles, co‑insurance and deposit amounts. Performs accurate and thorough registrations. Is compliant with regulatory guidelines and acts as the first contact representative of Virtua by providing excellent customer service.Position Responsibilities Obtains copies of patient insurance cards and identification, enters demographic, financial, insurance and clinical information into the computer system; verifies completeness and accuracy of all data.Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation; processes all necessary paperwork.Correctly identifies, collects and processes co‑pays, deductibles, co‑insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, payer, and insurance representatives.Identifies and provides appropriate referrals and payment options to patients in need of financial assistance.Provides additional office support including telephone handling, scheduling, typing, filing, etc.Qualifications 1 year customer service in a professional setting (excluding retail/food service), preferred.Medical office or admittance experience preferred.Positive demeanor with strong verbal and written communication skills.Ability to handle potentially stressful situations and multiple tasks.Basic typing, computer and/or word processing skills.Education High School diploma.Training / Certification One year of Epic system experience highly preferred.Compensation Hourly rate: $18.69 – $26.01 (actual salary/rate will vary based on applicant's experience and internal equity).Benefits Medical/prescription, dental and vision insurance.Health and dependent care flexible spending accounts.403(b) (401(k) subject to collective bargaining agreement).Paid time off, paid sick leave as provided under state and local paid sick leave laws.Short‑term disability and optional long‑term disability.Colleague and dependent life insurance and supplemental life and AD&D insurance.Tuition assistance.Employee assistance program that includes free counseling sessions.#J-18808-Ljbffr