Job Details

Who we areAbout The Black TuxWe're here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.About the TeamIn this role, you'd be joining the Order Fulfillment Team. The team's mission is to ensure all customer commitments are met on a daily basis. You will also have interfacing communications with our customer care team to meet last-minute requests from our customers. This role heavily affects Outbound directly and works closely together.What You'll DoTo further this important mission, we are looking for a Order Fulfillment Specialist for our Order Fulfillment team based out of our Warehouse. This position will be responsible for preventing order delays and fixing inventory challenges. An ideal candidate will be an analytical thinker with great communication and leadership skills. As a Order Fulfillment Specialist, you will report to the Order Fulfillment Area Manager and ensure all products are shipped by their critical pull times.Work proactively to prevent order delays and problem-solve inventory challengesCommunicate with our Order Fulfillment Team to yield on-time delivery and ensure that promise dates are metContinuously provide feedback to prevent issues from occurring and suggest process updatesBe mindful of time-sensitive orders and provide a solution within a reasonable time frameWork together with Inbound departments to know when new styles and sizes are being received, repaired, and returnedSearch for Hot Items on the warehouse floor in Returns, Inspection & Damage locationsFlag incoming orders to expedite the dry cleaning Process order kick-outs to verify the correct shipping method and items orderedMonitor put walls and fix issues to ensure orders are packed within 60 minutesUse Highjump to check for priority orders and expedite packing to meet critical pull timesExecute End of Shift reporting dailyEnsure all team members adhere to company SOP's and safety proceduresMaintain TBT policies and cultural valuesMaintain a clean work area and address safety hazards with the maintenance managerAssist with picking, packing, and sorting, as needed during non-peak seasonsProvide on-the-job training and support for new hiresPromote continuous improvement throughout the organizationMaintain positive and professional communication with the management teamUnderstand and be able to learn industry-specific technologyMay be required to work mandatory overtime or weekends as needed by the business to meet demands during peak and off-peak seasonsAbility to lift, carry, push or pull up to 50 pounds in a physical environmentAbility to stand, reach, walk, ascend/descend ladders or bend for extended periods of time throughout a shift, excluding breaksSustained, repetitive arm/hand/finger movements for the handling, processing, preparation, repair of inventory and fulfillment of customer ordersWho You Are1-2+ years of experience as a warehouse associate and/or ambassador or similar role is requiredBilingual a plus, but not requiredExperience with Warehouse Management Systems (WMS) and handheld devices (RF)Highly effective written and verbal communication skillsExperience in a fast-paced, high-volume retail Distribution Center environmentAnalytical thinker; able to solve problems quickly and effectivelyExperience and complete understanding of Lean and 5S concepts are a big plusApparel industry, menswear and/or startup experience a plusExcellent planning skills and ability to collaborate with all teamsGreat organizational skills with the ability to handle multiple tasksWorking knowledge of MS Excel and Google DrivePerks and BenefitsCompetitive medical, dental, vision, and disability plansOption to participate in a 401(k) plan through BettermentGenerous paid time offOne Medical and Wellhub (Gympass) membershipFree snacks & beveragesPaid company-recognized holidays aligning with our holiday pay policyEmployee engagement & cultural eventsDiscounts on garment rental and purchases for you, your partner, and friends & familyBi-annual compensation review processDiversity, Equity, Inclusion and BelongingWe believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all.The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.Privacy Policy Notice disclosed here.24 - 26 USDThe base salary range for this position will be $24-26/hour. Compensation may vary based on the candidate's skills, qualifications, and location. The Black Tux defines compensation plans using market data aligned with comparable companies at a similar stage and size as ours.#J-18808-Ljbffr