Job Details

Administrative Assistant (Temporary) - HR Benefits Support

We're seeking a temporary Administrative Assistant to support our HR Benefits team while the Benefits Business Partner is on maternity leave. In this role, you'll help keep day-to-day operations running smoothly by triaging benefits inquiries from the company hotline, supporting file management and scanning, and providing general administrative coverage for the HR office.

• Pay Range: $23-$25/hr
• Assignment contract length: Approximately 14-16 weeks
• Schedule: 7:30 AM - 4:00 PM
• Interview process: One on-site interview at our headquarters
• Location: 800 W. Montgomery Avenue, Philadelphia, PA 19122

What You'll Do

HR Front Office & Employee Support

• Serve as the first point of contact for employees, applicants, and visitors entering the HR office
• Answer phones, greet visitors, and direct inquiries to the appropriate HR staff
• Provide routine information and support related to HR processes, forms, and policies
• Maintain a welcoming, professional, and confidential environment at the front desk

Benefits Inquiry Support (Hotline Coverage)

• Manage and filter benefits inquiries received via the company hotline
• Route questions appropriately and help ensure follow-through and timely responses

Personnel File Management & Document Control

• Scan and upload documents into electronic personnel files
• Maintain accurate, compliant personnel files (electronic and physical)
• Handle sensitive employee information with a high level of confidentiality and care

Administrative & Clerical Support

• Provide administrative support including data entry, filing, mail distribution, and document preparation
• Retrieve, organize, and prepare documentation requested by internal stakeholders and external auditors
• Maintain department records, forms, logs, and internal documentation
• Assist with HR transactions, onboarding paperwork, and routine HR processes

Office & Meeting Support

• Ensure catering orders are placed and confirmed ahead of meetings/events
• Track department supplies and place orders as needed (in-house and WB Mason)

General Support

• Respond to internal and external inquiries with professionalism and timeliness
• Support special projects, reporting, and process improvement initiatives
• Perform other related duties to support HR and departmental operations

What We're Looking For

Required

• High school diploma or equivalent

Preferred

• Associate degree
• 1-3 years of administrative, office support, or HR experience

Skills & Qualifications

• Strong attention to detail, organization, and follow-through
• Proficiency with OnBase Scanning software, Oracle Financials, and Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability and willingness to learn HRIS and/or applicant tracking systems
• Strong customer service and communication skills
• Ability to maintain confidentiality and interact professionally with employees, candidates, and leadership

Why This Role

This is a great opportunity to gain hands-on experience supporting an HR Benefits function, contribute to essential HR operations, and sharpen your administrative skills in a professional environment-while making an immediate impact during a key coverage period.

The Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are a small, woman-owned business certified by the Women's Business Enterprise National Council (WBENC). Operating from our headquarters in Washington, DC, we provide trusted staffing services nationwide. Our clients include thousands of the most prestigious Fortune 500 companies, law firms, financial organizations, tech innovators, non-profits, and lobbying firms, as well as federal, state and local government agencies.