Job Details

Sales Operations Analyst Netrality Data Centers is a growing private-equity backed owner-operator of strategic interconnection properties. With eighteen premier data centers located in six metropolitan markets, Netrality continues to acquire strategic network interconnection data centers and develop Meet Me Rooms (MMRs) and wholesale data center space within those properties to offer the highest quality and most robust direct network interconnections in the market.Netrality offers comprehensive and competitive benefits to our employees, notably:Multiple offerings for medical, dental, and vision insuranceCompany-paid life, short- and long-term disability, and AD&D insurancePaid parental leave, fertility support, 401k matchingEmployee discount services through our partners savings platform$1:$1 company match for all eligible charitable giftsTo support our continued growth, we seek a highly detailed analyst to support our Sales Operations team. The successful candidate will have strong foundation in accessing and manipulating data to develop insights and analysis to be easily communicated to stakeholders, and has a background in inventory management. The ideal candidate should also have experience with using Salesforce to manage, automate, and report on business processes. This position serves as an ideal opportunity for someone with an entrepreneurial mindset and an interest in telecommunication, colocation, and technology.Netrality is a close-knit team of A-players. This position is an opportunity for the right person to establish best practices and efficiencies throughout the sales, marketing, and revenue generation functionsDescription of ResponsibilitiesEnable collaboration between operations, construction, engineering, acquisitions and sales by maintaining ownership of inventory system throughout inventory lifecycle.Manage customer space, power and connectivity inventory and capacity allocations across carrier-neutral facilities.Manage Netrality infrastructure and assets required to supply customer inventory within the confines of the Data Center Inventory Management (DCIM) systemSupport revenue-generating opportunities by identifying available space, power, and connectivity capacity for prospective customers and uncovering revenue recovery opportunities for existing customers.Develop and maintain capacity allocation and utilization reports to assist sales, operations, and leadership with strategic planning and forecasting of available inventory.Maintain accurate records of customer deployments, cabinet assignments, cross-connect availability, and infrastructure utilization.Monitor, report on, and improve ongoing data management processes as inventory and contract details evolveDevelop and maintain regular reporting with Excel, Salesforce and other business intelligence toolsIdentify and resolve data discrepancies and ensure data integrity across systemsCollaborate with cross-functional teams to support inventory tracking, data governance, and reporting requirementsAssists Sales Operations team and the broader sales organization with detailed analysis and data managementPresent actionable information and insights derived from your analysis to team members and managementIdentify and execute on improvements to the Data Center Inventory Management processes and technology stack, including training materialsAbility to communicate effectively with executive management and team membersProvide ad-hoc support as needed to operations, construction, engineering, acquisitions and saleteams and participation in projects as assignedPosition Requirements and Desired SkillsAdvanced proficiency in Microsoft Excel and experience with data reporting/analysis or inventory management tools (e.g., Tableau, CRMA Plus, Salesforce Reporting, Power BI)Bachelor's degree required2-5 years in professional environment; ideally in a sales support or financial analysis positionStrong attention to detail and ability to interpret and manipulate large datasetsStrong documentation skills with an ability to translate data insights into business actionsProven ability to manage and prioritize multiple data initiatives in a dynamic environmentAbility to solve practical problems and deal with a variety of variables in dynamic situations.Ability to synthesize complex or diverse information; collect and research data; utilize intuition and experience to analyze data.Excellent communications skills with the ability to effectively present qualitative and quantitative information and respond to questions from managers, employees, and coworkersBe a detail-oriented problem solver with a win-win attitude, working towards meaningful solutionsExperience working independently and collaboratively; effectively managing priorities while meeting hard deadlinesHighest ethical and professional conduct and integrityAdhere to all guidelines and expectations set forth in company's corporate handbook