Job Details

Centralized Workforce Scheduler

Simpson is looking for a Centralized Workforce Scheduler to join our dynamic and seasoned team. If you are looking for a challenging opportunity to showcase your unique skills in the Personal Care industry, get in touch with us to discuss how you can join our team. Take a look at the details below for the position.

Job Responsibilities:

The Centralized Workforce Scheduler is responsible for managing staffing and scheduling operations for Assisted Living, Memory Care, and Skilled Nursing communities. This role develops and maintains labor schedules, ensures adequate staffing coverage, supports regulatory compliance, optimizes labor utilization, and partners with community leaders to meet resident care needs. The Scheduler serves as a strategic workforce partner, proactively addressing staffing needs, minimizing overtime, and supporting uninterrupted resident care and service delivery.

This Position may have the ability to work hybrid remotely after 90 days of satisfactory job performance

Essential Duties and Responsibilities

• Complete centralized scheduling for Assisted Living, Skilled Nursing, and Memory Care clinical staff of the retirement communities.
• Create, maintain, and optimize staffing schedules based on census, acuity, service requirements, and budgeted labor targets.
• Monitor staffing levels daily and proactively address staffing gaps.
• Collaborate with community leadership and department managers to ensure appropriate coverage for all shifts.
• Coordinate staffing resources across communities when appropriate.
• Manage schedule changes, shift adjustments, and staffing requests.
• Ensure schedules are completed and published within established timeframes.
• Communicate staffing challenges and recommendations efficiently and effectively with leadership.
• Maintain documentation of call-offs, staffing actions taken, and coverage
• Develop, maintain, and troubleshoot employee schedules within Paycom.
• Partner with Payroll and Human Resources to ensure accurate scheduling and workforce records.
• Ensure staffing schedules comply with organizational policies/practices, federal, state, and local regulations.
• Assist with staffing documentation required for surveys and audits.
• Maintain confidentiality of employee and organizational information.
• Other duties as assigned

Success in this role will be measured through:

• Reduction in overtime expense.
• Decrease in agency utilization.
• Improved schedule completion rates.
• Improved staffing coverage metrics.
• Accurate Paycom scheduling administration.
• Support of retention and employee engagement initiatives.
• Compliance with staffing requirements and organizational policies.
• Positive collaboration with community and clinical leaders.

Qualifications

Education or Degree Required:

• High School Diploma or Equivalent.

Skills:

• Strong understanding of workforce scheduling and staffing methodologies.
• Knowledge of labor management principles and healthcare staffing requirements.
• Excellent analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational and time management skills.

• Excellent written and verbal communication skills.
• Ability to exercise discretion and sound independent judgment.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality regarding employee and organizational information.
• Ability to work a flexible schedule and remain accessible for urgent staffing needs.
• Ability to effectively manage staffing emergencies and competing priorities under tight timelines.
• Demonstrated ability to make independent staffing decisions that balance resident care needs, employee well-being, regulatory requirements, and budget considerations

Experience

• Minimum of 3-5 years of workforce scheduling, staffing coordination, labor management, or healthcare operations experience.
• Experience supporting Skilled Nursing, Assisted Living, Home Care, or healthcare environments strongly preferred.
• Experience working within a centralized scheduling model preferred.
• Experience analyzing labor metrics and workforce trends required.